Terms & Conditions

Orders

Orders are subject to stock confirmation, accurate customer details, and successful payment or manual confirmation where applicable.

Payments

Online payments are verified server-side before an order is marked paid. Manual payments remain unpaid or pending until confirmed by Kubtex.

Shipping and pickup

Delivery fees are calculated during checkout and may depend on state, city, and fulfillment method. Pickup customers should confirm availability before arrival.

Returns and refunds

Returns, refunds, or exchanges depend on product condition, warranty terms, inspection outcome, and payment status. Refunds may require payment provider processing time.

Trade-ins and swaps

Trade-in quotes depend on manual review of device condition, uploaded media, accessories, and market value. Kubtex may revise or reject a quote after inspection.

Warranty

Warranty support depends on whether a product is brand new or UK used, manufacturer terms, and inspection outcome. Damage, misuse, or unauthorized repairs may void support.

User obligations

Customers must provide accurate information, avoid fraudulent orders, and ensure submitted trade-in items are legally owned and free of undisclosed restrictions.

Prohibited activities

Abuse of checkout, payment fraud, false trade-in claims, malicious uploads, and attempts to bypass security controls are not permitted.