Privacy Policy

Information we collect

We collect contact details, order information, delivery addresses, payment references, support messages, reviews, and trade-in media customers submit for valuation.

Payments and verification

Online payments are processed through trusted payment providers such as Paystack. Kubtex stores payment references and verification status, not full card details.

Cookies and analytics

The website may use cookies and similar technologies to keep carts active, protect sessions, improve checkout reliability, and understand store performance.

Trade-in uploads

Device photos, videos, and condition notes are used only to review swap or cash-back requests and support customer communication.

Security

We use authenticated account access, server-side payment verification, validation, and access controls to protect customer and order data.

Third-party services

We may use payment, email, WhatsApp, mapping, hosting, and analytics providers only where needed to run the store and support customers.

Your rights

Customers may request corrections, account support, or deletion guidance where legally and operationally possible by contacting Kubtex.