Store policy
Privacy Policy
How Kubtex Communications collects, uses, stores, protects, and shares customer personal information.
Last Updated: 22nd June, 2026
Who We Are
Kubtex Communications is a technology and gadget retail business offering phones, laptops, gadgets, accessories, and related products through our online storefront. Website: https://www.kubtex.com. Contact Email: support@kubtex.com. Phone/WhatsApp: +2348062419051/+2349151949484. Office/Store Address: ASF 05 Second Floor KASUPDA Plaza, Along Ahmadu Bello Way, Kaduna State Nigeria.
Information We Collect
We may collect account information, order and delivery information, payment references, communication information, device and usage information, and cookies or similar technologies when you use our website, create an account, place an order, contact us, make a payment, or interact with our storefront.
How We Use Your Information
We use your information to process and deliver orders, manage accounts, confirm payments, prevent fraud, communicate about orders and support requests, personalize shopping, improve the website, send permitted offers, maintain security, and comply with legal, accounting, tax, and business obligations.
Legal Basis for Processing
We process personal information based on contractual necessity, consent, legitimate business interest, and legal obligations, including order processing, customer support, fraud prevention, security, service improvement, and required recordkeeping.
How We Share Your Information
We do not sell your personal information. We may share necessary information with payment processors, delivery/logistics partners, hosting and technology providers, customer support tools, analytics and marketing providers, professional advisers, auditors, legal consultants, regulators, or law enforcement authorities where required.
Payment Security
Payments are handled by secure third-party payment providers. Kubtex Communications does not store full card numbers, CVV, PIN, or banking credentials. Customers should only make payments through the official Kubtex website or official payment channels confirmed by Kubtex Communications.
Cookies
Cookies may be used to keep you logged in, remember cart items, improve speed and performance, analyze traffic, improve product recommendations, support security and fraud prevention, and measure marketing performance. Disabling cookies may affect cart, checkout, login, or saved preferences.
Marketing Communications
We may send promotional messages, product updates, discount offers, or launch announcements where permitted. You may opt out at any time, but service-related messages about orders, payments, delivery, account, or security may still be sent.
How We Protect Your Information
We use reasonable technical, administrative, and organizational measures including secure hosting, HTTPS/SSL, access controls, password protection, secure payment gateways, monitoring, limited access, security updates, and maintenance. No online system is completely risk-free.
Data Retention
We keep personal information only as long as necessary for order processing, customer service, warranty support, accounting, legal compliance, dispute resolution, fraud prevention, and business recordkeeping.
Your Privacy Rights
Subject to applicable law, you may request access, correction, deletion, withdrawal of consent, objection, restriction of processing, data transfer where applicable, or lodge a complaint with the appropriate data protection authority.
Children's Privacy
Our website and services are intended for customers who can legally make purchases or use ecommerce services with appropriate capacity and consent. We do not knowingly collect personal information from children without appropriate consent.
Third-Party Links
Our website may link to third-party websites, payment platforms, social media pages, WhatsApp, delivery partners, or other external services. We are not responsible for their privacy practices, security, or content.
International Data Transfer
Some service providers may process or store data outside Nigeria. Where personal information is transferred outside Nigeria, we will take reasonable steps to ensure appropriate safeguards are in place.
Account Security
Customers are responsible for maintaining the confidentiality of account login details and should notify us immediately if they suspect unauthorized access, unusual activity, or misuse of personal information.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect business, legal, technology, or customer service changes. Continued use of our website after updates means you accept the revised Privacy Policy.
Contact Us
For questions, requests, complaints, or concerns, contact Kubtex Communications at https://www.kubtex.com, support@kubtex.com, +2348062419051/+2349151949484, or ASF 05 Second Floor KASUPDA Plaza, Along Ahmadu Bello Way, Kaduna State Nigeria.